Complaints & Discipline

Protecting the Public

Consumer Protection BC will be encouraging tipsters to use the Compliance Assistance Complaint form, if they want to report a potential violation.

ASTTBC has guidelines for the submission of a complaint against a registered member or technical specialist, including house and property inspectors who have been certified by ASTTBC. Complaint submissions must be in writing and addressed to:

ASTTBC Registrar
10767 - 148th Street
Surrey, BC V3R 0S4

The Registrar acts as Secretary to the Practice Review Board (PRB), who under the ASTT Act, has the responsibility for the review of registrants' conduct. Staff cannot accept verbal complaints. Complainants should be aware that a false or malicious complaint may result in legal action by other parties.