Complaints, Discipline and Insurance
ASTTBC Complaints and Discipline
ASTTBC has guidelines for the submission of a complaint against a registered member or technical specialist, including house and property inspectors who have been certified by ASTTBC. Complaint submissions must be in writing and addressed to...
10767 - 148th Street
Surrey, BC V3R 0S4
The Registrar acts as Secretary to the Practice Review Board (PRB), who under the ASTT Act, has the responsibility for the review of registrants' conduct. Staff cannot accept verbal complaints. Complainants should be aware that a false or malicious complaint may result in legal action by other parties.
It is important to note that complaints should be registered as quickly as possible before restoration work is started. This provides an opportunity to complete full investigation of an undisturbed site.
Protecting the Public
Consumer Protection BC will be encouraging tipsters to use the Compliance Assistance Complaint form, if they want to report a potential violation.
ASTTBC-PI Insurance Provider
Willis Canada Inc.
1500 - 1095 West Pender St.
British Columbia V6E 2M6
Tel: (604) 683-6831
Toll Free: 1 (800) 665-5252
Fax: (604) 683-5746
Office Hours: 8:30 a.m. - 4:30 p.m. Monday to Friday
We welcome your questions and comments. If you are interested in further information on our capabilities and services, or if you have any general enquiries regarding Willis Canada, please contact us.